This week I found myself shopping for car insurance after my current company gave me a huge increase for no apparent reason. So I called several agencies and companies I found on the internet but I didn't have much luck at saving any money. Some didn't even bother to call me back with a rate.. A friend at work told me to call Coverage Pro which I did and yeah, I finally found someone who could really help me out. I spoke to Natalie who is the an agent there and she called me back in less than half an hour. The rates she gave me with Safeco saved be some money and gave me better coverage too. All the papers were handled by email and I was very impressed by my first experience there.
Have had to deal with finding insurance coverage in a difficult area to insure. Thank god I found Coverage Pro. They made me feel like they really cared about my concerns as if it was their concerns also. Explained things great and customer service was second to none! Followed up with me to make sure everything was ok and if there was anything else they could do, great company! If you need insurance this is the place to go!!
They have wonderful customer service. Amanda has a great amount of knowledge and is always a friendly voice to speak with. Thank you for you hard work and will be staying with the agency for many years!
Customer service was great with Amanda. She was just on top of everything and always did a great job. Definitely would recommend her!
This agency is great! I went to them when I bought a new home for home owners insurance. They processed my request in a timely manner and found the best rate possible for me. Since then they have re ran my insurance to ensure I'm still getting the best deal. I have even gone back for car insurance. If your looking for great customer service and great rates this is agency to go with!
Natalie Alfaro is great ! She answered all my questions and returned all my calls very quickly ! I was able to get the renters policy I needed before hurricane Irma and am planning on returning to her for my auto Insurance as well! Great service and super friendly! Will definitely recommend her to others.
We have used Coverage Pro Insurance for many years and are consistently very pleased. Currently, we work with Amy Landis who is extremely professional, courteous and knowledgeable. No matter what we need, she responds promptly to offer her assistance. We have highly recommended Coverage Pro Insurance in the past and will continue to do so.
Olga and Rhia are awesome!!! They are very knowledgeable and extremely helpful with all of our insurance needs. Not only do they help in securing insurance, but they keep track of our renewal dates and send reminders and follow-up on any information requested from the insurance carriers, they truly care about their clients. I really appreciate their knowledge and responsiveness they are always very friendly, patient and helpful.
I have nothing but praise for Coverage Pro Insurance. They have provided both home and flood insurance for two of our homes. Amy Landis has been particularly conscientious, making an extra effort to check that we were were covered by flood insurance before this year's hurricane season even started. She (and anyone in the Melbourne office) is very responsive when contacted. I would recommend Coverage Pro to anyone looking for good home insurance.
Mark, As you know, we added Auto and Umbrella policy this year. It was a very pleasant experience working with you, Natalie and the rest of the staff. Natalie's insurance knowledge is comprehensive and she is very willing to go extra step to help. Her insightful remarks when I asked about increasing the Umbrella coverage were most helpful in making a decision. This exceeded my expectations! When I think back to poor customer service I got at one of your competitors, Wayne Eden Insurance, I feel lucky to have found your company. All of your employees seem to be on the team and are doing a great job, they should be proud of the excellent job they are doing.